Privacy policy

This Privacy Policy explains how Duppe Scents collects, uses, and protects your personal information when you visit or make a purchase from our store.

INFORMATION WE COLLECT
When you place an order, we collect information such as your name, shipping address, billing address, email address, phone number, and payment details. When you browse our store, we automatically collect certain technical information including your IP address, browser type, device information, and how you interact with our site.

HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer service and support
- Improve our products and website
- Send marketing communications, where you have consented

SHARING YOUR INFORMATION
We do not sell your personal information. We share information only with trusted service providers who help us operate our business, such as payment processors, shipping carriers, and our e-commerce platform, and only to the extent necessary.

We may also disclose information when required by law or to protect our legal rights.

COOKIES
Our website uses cookies to improve your browsing experience, remember your cart, and analyze site traffic. You can disable cookies through your browser settings, though some features may not work properly.

YOUR RIGHTS
You have the right to access, correct, or request deletion of the personal information we hold about you. You may also opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us.

CALIFORNIA RESIDENTS
If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise these rights, contact us at support@duppescents.shop.

DATA RETENTION
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

CONTACT
Questions about your privacy? Email us at support@duppescents.shop.